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Refund Policy

Last Updated: Friday, January 24, 2025


Overview:

At Fleet 22, we strive to ensure customer satisfaction with all products and services. If you are not satisfied with your purchase, this refund policy outlines your options for requesting a return or refund.


Eligibility for Refunds:

  1. Products:
    • Items must be returned in their original condition, unused, and in the original packaging.
    • Refund requests must be made within 14 days of the delivery date.
    • Custom or personalized products are non-refundable unless they arrive damaged or defective.
  3. Services:
    • Refunds for services will be evaluated on a case-by-case basis. Requests must be submitted within 7 days of the service date.
  5. Digital Products:
    • Digital downloads and virtual services are non-refundable unless there is a technical issue that prevents usage.


How to Request a Refund:

  • Contact us at fleet22co@gmail.com with your order number, details of the item or service, and the reason for the refund request.
  • For damaged or defective items, include photos or other supporting evidence with your request.


Refund Process:

  • Once your refund request is approved, we will process your refund to the original payment method within 7-10 business days.
  • For returned items, refunds will be issued after we receive and inspect the product.
  • Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the item is defective or the return is due to our error.

Exchanges:

  • If you wish to exchange an item, please contact us at fleet22co@gmail.com to discuss available options.


Exceptions:

  • Sale items and gift cards are non-refundable.

Changes to this Refund Policy: We reserve the right to update this policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us: If you have any questions about our refund policy, please reach out to us at fleet22co@gmail.com.